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Carmax Corporate Office Headquarters & Customer Service Info

Carmax Logo

Carmax headquarters is located in Richmond, Virginia United States. It is a car retailer that deals in new and used cars and are a leading car retailer in the United States. The company was founded by William R.Tiefel and Tom Reedy in the year 1993. Carmax has 173 locations operational throughout the United States. Buying a car from Carmax one can save cars and create alerts, scan window stickers on the lot for more information, hold a car for 7 days.

The online portal of Carmax allows its users to search cars using the nationwide inventory of more than 35000 cars and sort by type, make, model, year, price, features, and MPG. Company Headquarters provides you complete details of the headquarter corporate office address and customer service.

Carmax headquarter corporate office address

Carmax Headquarters Address

Carmax Headquarters 12800 Tuckahoe Creek Pkwy. Richmond, VA 23238

Customer Service

Hours– Monday through Friday, 9:00 am – 8:00 pm EST

Call- (800) 519-1511

Mailing Address

CarMax Home Office
12800 Tuckahoe Creek Parkway Richmond, VA 23238

Supplier Inquiries

Attn: Strategic Sourcing and Procurement
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Headquarter Team

Board of Directors

  • Ronald Blaylock
  • Thomas Folliard
  • William Tiefel
  • Shira Goodman
  • Rakesh Gangwal
  • Jeffrey Garten
  • Robert Grafton
  • Edgar Grubb
  • Beth Stewart
  • Mitchell Steenrod
  • Thomas Stemberg

Management Team

  • Tom Folliard – Chief Executive Officer and President
  • Bill Nash – Human Resources and Administration
  • Tom Reedy – Chief Financial Officer
  • Angie Chattin – Auto Finance
  • Cliff Wood – Stores
  • Ed Hill – Service Operations
  • Richard Smith – Chief Information Officer
  • Eric Margolin – Corporate Secretary and General Counsel

Mobile Apps

Carmax has developed mobile apps for its customers that ease the online account management procedure. You can download the applications for the Google Play Store or App Store.

Social Networking Account

Users can find more information about Carmax through its social media accounts. You can also get in touch with the help desk through Twitter. Send your requests, complaints or suggestions @Carmax and get an instant response.

Carmax customer service contact details Carmax location